Privacy information for the Imane Home Hub.

This notice explains how Salaam Studios Creative may collect, use, store, and protect personal data in connection with the Imane Home Hub and related services. It is written to help you understand what information may be processed, why it may be processed, and what rights may apply.

1. Personal data we may collect

Depending on how the hub is used, Salaam Studios Creative may collect and process the following categories of information:

• Identity and contact details, such as your name, email address, or support request details if you contact us.
• Account or enquiry information you choose to submit through forms, newsletters, waiting lists, demos, or support requests.
• Technical and usage information, such as IP address, browser type, device information, pages visited, and timestamps.
• Preference information, such as cookie choices or communication preferences where those tools are enabled.
• Any information you voluntarily provide in correspondence with Salaam Studios Creative.

2. How we use personal data

• To operate, maintain, and improve the Imane Home Hub and the wider experience around it.
• To respond to questions, support requests, or commercial enquiries.
• To manage website security, detect misuse, and preserve service integrity.
• To understand how people use the site so we can improve content, navigation, and performance.
• To comply with legal obligations, resolve disputes, and enforce our terms where necessary.

3. Legal bases for processing

Where UK GDPR applies, we expect to rely on one or more of the following legal bases depending on the activity:

• Legitimate interests for operating and improving the hub, securing the service, and responding to ordinary enquiries in a proportionate way.
• Consent where you opt in to non-essential cookies, optional communications, or other voluntary data processing.
• Contract where processing is necessary to provide a requested service, demo, support pathway, or other arrangement with you.
• Legal obligation where retention or disclosure is required by law or regulatory process.

4. Sharing of data

We do not sell personal data. We may share limited information with trusted service providers where reasonably necessary to run the website or respond to enquiries, for example hosting, analytics, email, or support tools.

Where providers process data on our behalf, we expect them to act under appropriate contractual and security obligations.

5. Retention

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including support administration, legal compliance, service security, and legitimate record-keeping.

Retention periods may vary depending on the kind of enquiry, support need, or legal obligation involved.

6. Your rights

Under UK GDPR, individuals may have rights including the right to be informed, access their personal data, request correction, request deletion in some cases, restrict processing in some cases, object in some cases, and request portability where applicable.

If you wish to exercise a rights request, contact: info@salaamstudios.com. We may need to verify your identity before actioning a request.

7. Cookies and similar technologies

The hub may use essential cookies for site functionality and, if enabled, analytics cookies to understand site usage. Non-essential cookies should only be used where you have an appropriate consent mechanism in place.

• Essential cookies help core pages or preferences work properly.
• Analytics cookies help measure website performance and behaviour in aggregated ways.
• Third-party embeds may set their own cookies, depending on how those services operate.

Third-party tools and embeds may change this section over time as the service develops.

8. Contact and complaints

For privacy questions or rights requests, contact info@salaamstudios.com.

If you are not satisfied with how a concern is handled, you may have the right to complain to the UK Information Commissioner's Office.